Privacy Policy
Effective Date: Jan 1st 2025
Introduction Genesis Outpatient is committed to protecting the privacy and confidentiality of our clients' personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Information We Collect We may collect the following types of information:
- Personal Information:
- Name, address, phone number, email address, and other identifying details.
- Health Information:
- Medical history, mental health conditions, treatment plans, progress notes, and any other information necessary for providing care.
- Payment Information:
- Billing details, insurance information, and payment history.
- Usage Information:
- Information about your interactions with our website or digital services (e.g., IP address, cookies, and browsing behavior).
How We Use Your Information We use your information for the following purposes:
- To provide mental health services and treatment.
- To coordinate care with other healthcare providers, as necessary.
- To process billing and insurance claims.
- To comply with legal obligations and reporting requirements.
- To improve our services and client experience.
- To communicate with you about appointments, services, and updates.
Disclosure of Your Information We do not sell or rent your information to third parties. We may disclose your information in the following circumstances:
- With Your Consent:
- We will obtain your written consent before sharing your information, except as permitted or required by law.
- For Treatment, Payment, and Healthcare Operations:
- To healthcare providers, insurance companies, and other entities involved in your care.
- As Required by Law:
- To comply with legal obligations, court orders, or government requests.
- In Case of Emergencies:
- To protect your safety or the safety of others.
How We Protect Your Information We implement industry-standard security measures to protect your information, including:
- Secure data storage and encryption.
- Regular audits and compliance checks.
- Restricted access to sensitive information.
- Staff training on confidentiality and data protection.
Your Rights You have the following rights regarding your information:
- Access and Copies:
- You can request access to your health records and obtain copies.
- Correction:
- You can request corrections to inaccurate or incomplete information.
- Restrictions:
- You can request restrictions on how we use or disclose your information.
- Confidential Communications:
- You can request communication through specific methods or channels (e.g., email, phone).
- Complaints:
- You can file a complaint with us or the U.S. Department of Health and Human Services if you believe your privacy rights have been violated.
Retention of Information We retain your information only as long as necessary for the purposes outlined in this policy, or as required by law.
Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be effective upon posting, and we will notify you of significant updates.
Contact Us If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
7303 E Main Street
Suite 106, Mesa AZ 85208
+1 480-803-8380
contact@genesisoutpatientllc.com
Acknowledgment By using our services, you acknowledge that you have read and understood this Privacy Policy.